Due to the vast selection and limited space in our store, not all items featured online may be available on the shop floor. However, if you are interested in specific items you have seen on our website, we suggest utilizing our 'Click and Collect' se
If you're interested in the fit of a specific item, please visit the product page on our site and check the size scale on the particular item for more information. If you have any further questions about sizing or fit, feel free to reach out with a s
Stay tuned for our product restocks! When you're interested in an out-of-stock item, you can subscribe to notifications or check back with us for availability updates. If an item you've been eyeing is mentioned in one of our live sessions or videos a
We can't always work out why some people have some problems with websites and others don't, it has a lot to do with how up to date your operating system and browser is, or what browser you're using. Sometimes it helps just to close the browser and re
We protect any personal information you provide on a secure server. We also operate a secure SSL 128-Bit Encrypted payment system, so you can be sure your orders are being processed safely. When in the checkout, you’ll see our VeriSign secure certifi
If you're experiencing difficulties with a voucher or gift card, it's important to check the details and validity of the offer. There might be an attached email with more information. If the issue persists, reach out to us, and we'll help you resolve
Our inventory for certain items such as seasonal fashion can fluctuate. An item marked as 'back soon' on our website indicates the possibility of restocking, but availability may be contingent on returns at this stage. Unfortunately, we are unable to
While we're continually updating our product lines, availability of new color options for specific items like the 'scoop neck midi' may be limited to current stock. Currently, only the colour black is available for this item.
For applying a discount code to your order, please ensure you enter the correct code at checkout under the section labelled "discounts". If you're experiencing issues, you can proceed with the order and we will refund you the discount amount post-pur
For items that you are interested in which are currently out of stock, you can sign up to receive a 'back in stock' email notification. Just click on the link provided for the item on our website and add your email address to be notified. Be quick to
Restocking of items is not guaranteed for all products, as some may not receive a full restock and would only become available if returned by another customer. Unfortunately, we do not offer the option to reserve out-of-stock items. Keep an eye on ou